Joanna Weber
1 min readAug 30, 2020

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Maybe the takeaway for marketers (other than running your idea past a diverse group to sense-check it) is to remove ambiguity in messaging.

For example, if there was some kind of visual reference to scales, balloons, and something pointing to ABV then it could not possibly be misinterpreted.

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Joanna Weber
Joanna Weber

Written by Joanna Weber

UX research and product development | author of Last Mile

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